Wingman

Operational systems in aviation are built for speed: flight planning, crewing, dispatch, sales, and disruption management run on a minute-by-minute or even second-by-second cadence. What is often slower in practice are the handovers in between: Who informs whom? Which task results from it? Who takes ownership — and by when? When this translation work between an “event in operations” and “executable work” is not clearly governed, familiar risks appear: tasks disappear in chats