Consulting

Atlassian Consulting – architecture, processes and governance

We design scalable Jira and Confluence architectures, implement enterprise-grade workflows, and integrate Leon seamlessly into the Atlassian ecosystem.

Oliver Groht founded catworkx GmbH and built it into one of the largest Atlassian partners in the German-speaking market. The first German translation of Jira came out of that house, and with it the German term still used there for an issue.

It started as a user: Jira ran in the company's own operation for five years before catworkx became an official Atlassian partner. That order has stayed — use it first, advise on it second. The full career is described in the profile; the work serves teams, executives and business units, and in aviation it reaches into flight operations.

Discuss your requirements

An open stone mould in which glowing glass takes on its final shape, beside two finished glass bodies

Consulting Areas

AI-Driven Workflow, Automating Data Management Analytics and Business Reports with KPIs, P

Atlassian Architectures & Scaling

We design robust Atlassian system landscapes that can grow, scale, and be managed cleanly.

Focus areas:

  • System architecture and governance models
  • Permission and role structures for teams and management
  • The decision between Cloud and Data Center, with its reasoning
  • Migration strategy in either direction
Teamwork of business people combining pieces of gears

Process Design in Jira & Confluence

We translate operational and strategic business processes into Jira workflows, issue types, automations, and reporting structures.

Focus:

  • Mapping processes end to end in Jira, from trigger to closure
  • Knowledge management and Confluence blueprints
  • Metrics and reports for management
  • Documentation that carries a certification — at catworkx the one to ISO 9001
Schematic of a radar system tracking several flights at once

Jira ↔ Leon Integration - Flight Operations

We connect Leon and Jira so that Flight Ops, Sales and Dispatch can work with clear, structured issues. The finished product behind it is the Leon ↔ Jira integration.

Highlights:

  • Import of Flight Requests, Legs & Changes via GraphQL
  • Automated subtasks & issue structures
  • Delta sync instead of full import
  • Automatic archiving of closed flights
  • Full traceability – technical & operational
Dashboard finance management on laptop computer analyzing sales data and growth graph char

Data, Dashboards & Automation

Jira data becomes a basis for decisions through data pipelines and Grafana dashboards.

Capabilities:

  • Data pipelines for Jira and Leon
  • Real-time KPIs for operations & management
  • Dashboards for workload, SLA, flight events & operational performance
  • Automations & triggers to support team and management workflows
Automate recurring Jira workflows

Working together and scope of services

We begin by taking stock of your Atlassian environment: projects, issue types, permissions, automations and the processes they represent. This requires read access and a conversation with the people responsible.

You receive an architecture decision with its reasoning, a role and permission model, and an implementation plan with sequence and dependencies. Implementation then happens together with your team or through us, depending on the agreed scope.

We explicitly distinguish what Jira can do natively, what requires custom development, and where the Arkcanis Jira automation is the right answer. That product works with Jira Cloud; it is not designed for Jira Data Center — the consulting covers both platforms.

Setup, adjustments and ongoing services are listed separately in the proposal.

Not included: running your Atlassian instance and any availability commitments — you remain the operator —, your licences and Marketplace apps, and end-user training. We offer training separately, once it is clear who will be working with the system.

Let's talk about your project.

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